Request A Demo

I'm Interested In (select all that apply): 
By submitting this form, I consent to Emplifi Group companies listed in its Privacy Policy processing my information in accordance with its Privacy Policy.
Thank you! We'll be in touch shortly!
Oops! Something went wrong, please try again.
See all posts
Ratings and Reviews

Surprising similarities between Q&A for education and for shopping

It is interesting to see that the same message-based approach that is finally making social Q&A work for ecommerce is also making social Q&A work for education. Today's New York Times profiles a new site called Piazza, which enables students to get help from classmates through a Q&A model. As the Times describes it:

Although there are rival services, like Blackboard, an education software company, Piazza’s platform is specifically designed to speed response times. The site is supported by a system of notification alerts, and the average question on Piazza will receive an answer in 14 minutes.

That's exactly what we see from our shopping Q&A system, Ask Owners. By sending shopping questions directly to people who are likely to know the answer (because they bought the product!) Ask Owners outperforms bulletin board-style Q&A systems in 3 ways: many more answers, much faster answers, and higher quality answers. It makes a lot of sense this model would be powerful for class-based communities, too.

Kudos to Piazza founder Pooja Nath. We're excited to see your success!

George Eberstadt
Want to speak to an expert?
Request A Demo
You may also like